Legal & Privacy

Terms of Service & Privacy Policy

Learn about how we operate, protect your data, and ensure the best service for our clients at KHAOUITI Apps.

About KHAOUITI Apps

KHAOUITI Apps, founded and operated by KHAOUITI ABDELHAKIM, is a premium software development service providing innovative solutions across multiple domains. We specialize in web, mobile, desktop, AI, ML, LLMs, and scripting technologies.

As an ENSIAS software engineer with extensive experience in mobile development (Kotlin/Java) and full-stack web development, we bring professional expertise to every project. We collaborate with trusted professionals to ensure exceptional quality for our clients.

Our Core Values

Clients Come First

We believe in building relationships, not just products. Your needs, vision, and success are our primary focus.

Results-Based Payment

We operate on a results-first model. You only pay once we've delivered the final product that meets your expectations.

Connections Over Wealth

We prioritize building meaningful connections and long-term relationships over short-term profits.

Excellence Without Compromise

Quality is non-negotiable. Every aspect is crafted with meticulous attention to detail and excellence.

Professional Service Plan

KHAOUITI Apps is currently offering Professional Plan services. This comprehensive plan is tailored for businesses, commercial applications, and production-ready deployments:

Professional Plan

  • Comprehensive feature implementation
  • Advanced optimization & scalability
  • Priority support and maintenance
  • Required KHAOUITI Apps attribution

Privacy Policy for All Clients

We maintain the same high standards of privacy and data protection for all our clients, regardless of project scale or type.

Data Collection & Usage

We collect only the information necessary to provide our services. We never sell your data to third parties and maintain strict confidentiality for all clients.

Project Confidentiality

We treat all client projects with the utmost confidentiality. Your intellectual property remains yours. NDAs are available upon request for additional legal protection.

Security Measures

We implement industry-standard security practices including secure development practices, regular security audits, and strict access controls for all projects.

Terms of Service

1. Project Delivery & Acceptance

Projects are delivered according to agreed specifications. Payment is due only upon final acceptance of the delivered product.

2. Intellectual Property Rights

Upon full payment, clients receive ownership of custom code. KHAOUITI Apps attribution must remain for Professional Plan implementations.

3. Maintenance & Support

Standard support is provided for 15 days after delivery. Extended maintenance plans are available for ongoing support.

4. Dispute Resolution

We prioritize amicable resolution through direct communication. We are committed to fair and transparent business practices.

Project Cancellation & Abandonment Policy

Important Notice: We understand that circumstances may change. However, once a project has commenced, the client is responsible for compensating all work completed and resources allocated up to the point of cancellation.

1. Development Time Compensation

If a client decides to discontinue or abandon a project mid-development, payment is required for all development time consumed up to that point. This includes:

  • Hours spent on coding, development, and implementation
  • Time dedicated to project planning and architecture
  • Testing, debugging, and quality assurance work
  • Communication, meetings, and consultation time

2. Allocated Resources Compensation

The client is responsible for covering all resources allocated or purchased on their behalf, including but not limited to:

  • Domain Names: Registration fees for domains purchased for the project
  • Cloud Services: AWS, GCP, Azure, or other cloud platform costs incurred
  • Infrastructure: Server setup, database provisioning, hosting fees
  • Design Assets: UI/UX designs, graphics, icons, and visual materials created
  • Third-Party Services: APIs, licenses, subscriptions, and integrations
  • SSL Certificates: Security certificates purchased for the project

3. Calculation & Payment

Upon project cancellation, a detailed breakdown will be provided showing:

  • Total hours worked with hourly rate applied
  • Itemized list of all allocated resources with costs
  • Any third-party expenses incurred on the client's behalf

Payment for cancellation charges is due within 14 days of receiving the final invoice.

Grace Period Notice

We understand that unexpected situations occur. If you're experiencing difficulties, please communicate with us as early as possible. We may be able to pause the project or adjust timelines. However, prolonged unresponsiveness (more than 30 days without communication) will be considered project abandonment.

Additional Services

Beyond standard services, KHAOUITI Apps offers custom IT solutions. Contact us for:

  • Custom software architecture consulting
  • Legacy system modernization and migration
  • Specialized AI/ML model development
  • Integration solutions for complex systems
  • Technical audits and performance optimization

Questions About Our Policies?

Contact us directly for detailed inquiries or specific requirements.

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